Privacy Policy
Privacy Policy
Head to Sill LLC Last updated: August 23, 2026
Introduction
Head to Sill LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and mailing address when you request a quote or contact us.
- Service Information: Details about the door, carpentry, or handyman services you request or receive.
- Payment Information: Billing address and payment details when you pay for services.
- Technical Data: IP address, browser type, device information, and website usage data collected through cookies and analytics tools (such as Google Analytics or similar services).
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process your service requests and payments
- Communicate with you about appointments, quotes, and service updates
- Send you marketing communications (with your consent)
- Improve our website and user experience
- Comply with legal obligations and protect our rights
Cookies and Analytics
Our website may use cookies and similar tracking technologies to understand how visitors use our site and to improve your experience. You can control cookies through your browser settings; disabling cookies may affect some website functionality. We do not currently respond to browser “Do Not Track” signals.
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist us in operating our business (e.g., payment processors, scheduling software)
- Professional advisors such as lawyers, accountants, and insurers
- Government authorities when required by law
Data Retention
We retain personal information for as long as necessary to provide our services, maintain business and warranty records, and comply with legal, tax, and accounting obligations.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Children’s Privacy
Our website and services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us using the information below.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Phone: (843) 809-7552
- Email: Ca**@********ll.com
- Service Area: Tri-County and surrounding areas, Charleston, South Carolina