Terms & Conditions
Head to Sill LLC Last updated: August 23, 2026
Agreement to Terms
By accessing our website or using our door repair, carpentry, or handyman services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Services
Head to Sill LLC provides residential carpentry services in Berkeley County, SC and surrounding areas, including Dorchester, Charleston, and the South Carolina coastal region. All work is performed in accordance with applicable South Carolina Department of Labor, Licensing and Regulation (LLR) requirements and the International Building Code (IBC) as adopted by the relevant jurisdiction.
Authorization to Perform Work
Services may only be requested by the property owner or by an individual with the property owner’s authorization to approve work at the address in question. Head to Sill LLC may request confirmation of ownership or authorization before beginning work.
Quotes and Pricing
- All quotes are estimates and subject to change based on actual conditions found during work.
- Final pricing will be confirmed before work begins on any significant changes.
- Prices do not include applicable taxes unless otherwise stated.
- Emergency service calls may be subject to additional fees.
Payment Terms
- Payment is due upon completion of services unless other arrangements have been made in advance.
- We accept cash, checks, and major credit cards.
- Past due accounts may be subject to a late fee of 1.5% per month (18% annually) and/or referral to collections.
- A deposit may be required for large projects.
Scheduling and Cancellations
- We will make every effort to arrive during the scheduled time window.
- If you need to cancel or reschedule, please provide at least 24 hours’ notice.
- Late cancellations or no-shows may be subject to a service call fee.
- We reserve the right to reschedule in cases of emergency, severe weather, or material/supplier delays outside our control.
Material and Product Availability
Project timelines are estimates. Some doors, hardware, and related materials are special-order items subject to manufacturer lead times and supply availability beyond our control. We will communicate known delays as soon as we’re made aware of them, but Head to Sill LLC is not liable for delays caused by third-party suppliers or manufacturers.
Warranty
We warrant our workmanship for one year from the date of service completion. This warranty does not cover:
- Damage caused by misuse, abuse, or improper maintenance.
- Normal wear and tear.
- Manufacturer defects in equipment or materials (covered separately by the manufacturer’s warranty, where applicable).
- Work performed by other parties after our service.
Limitation of Liability
Head to Sill LLC’s liability is limited to the amount paid for the specific service in question. We are not liable for indirect, incidental, or consequential damages.
Indemnification
You agree to indemnify and hold Head to Sill LLC harmless from any claims, damages, or expenses arising from your failure to disclose known hazards (including but not limited to structural, framing, rot, or water issues), unsecured pets, or other conditions at the property that were not disclosed prior to the start of work.
Customer Responsibilities
- Provide clear access to work areas and pathways.
- Disclose any known framing, rot, water issues, or other hazards.
- Ensure pets are secured during service visits.
- Inform us of any special requirements or concerns before work begins.
Photo and Media Release
Head to Sill LLC may photograph job sites before, during, and after work for quality documentation, warranty records, and marketing purposes (including our website and social media). Photos will not include identifying information about you or your property (such as your name or address) without separate written consent. If you prefer that photos of your project not be used for marketing, please let us know in writing before service begins.
Accessing the website and client portal
We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.
You are responsible for both:
- Making all arrangements necessary for you to have access to the Website.
- Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.
To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. You agree that all information you provide to register with this Website or otherwise, including, but not limited to, through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policies.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any changes.
Governing Law
These Terms of Service are governed by the laws of the State of South Carolina, without regard to its conflict of law provisions. Any disputes arising under these terms will be resolved in the state or federal courts located in Berkeley County, South Carolina.
Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Contact Information
For questions about these Terms of Service, please contact us:
- Phone: (843) 809-7552
- Email: Care@HeadtoSill.com
- Service Area: Tri-County and surrounding areas, Charleston, South Carolina